Terms of Use
SubSync - AI-Powered Subtitle Translation
Last Updated: February 11, 2026
Welcome to SubSync! These Terms of Use ("Terms") govern your access to and use of the SubSync service ("Service"), operated by AppSphere LLC ("Company," "we," "our," or "us"). By accessing or using SubSync, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Service.
1. Acceptance of Terms
By using SubSync, you confirm that:
- You are at least 18 years old, or have parental consent to use the Service
- You have the legal capacity to enter into these Terms
- You will use the Service in compliance with all applicable laws and regulations
- You have the rights to any content you upload for translation
2. Description of Service
SubSync is an AI-powered subtitle translation service that provides:
- Automatic translation of subtitle files (SRT, VTT, etc.) into 50+ languages
- Timing synchronization and adjustment for translated subtitles
- Video file processing with subtitle extraction and translation
- Export options including downloadable subtitle files and burn-in capabilities
- Multi-language batch translation features
3. User Accounts
3.1 Account Creation
- You may need to create an account to access certain features
- You must provide accurate and complete information
- You are responsible for maintaining the security of your account
- You must notify us immediately of any unauthorized access
3.2 Account Responsibilities
- You are responsible for all activities under your account
- Do not share your account credentials with others
- One account per person unless otherwise authorized
4. Content and Intellectual Property
4.1 Your Content
- You retain ownership of all content you upload
- You grant us a limited license to process your content for translation purposes
- You represent that you have the right to upload and translate the content
- We do not claim ownership of your translated subtitles
4.2 Content Restrictions
You agree NOT to upload content that:
- Infringes on copyright, trademark, or other intellectual property rights
- Contains illegal, harmful, or offensive material
- Violates any applicable laws or regulations
- Contains malware, viruses, or harmful code
4.3 Our Intellectual Property
- SubSync's technology, design, and branding are owned by AppSphere LLC
- You may not copy, modify, or reverse engineer our service
- "SubSync" and our logos are trademarks of AppSphere LLC
5. Pricing and Payments
5.1 Free and Paid Features
- Basic features may be available for free with limitations
- Premium features require a paid subscription or credits
- Pricing is displayed in your local currency when available
5.2 Payment Terms
- Payments are processed through secure third-party providers
- Subscriptions auto-renew unless cancelled before renewal date
- We reserve the right to change pricing with reasonable notice
5.3 Refunds
- Refund requests are evaluated on a case-by-case basis
- Unused credits may be refunded within 30 days of purchase
- No refunds for partially used subscription periods
6. Acceptable Use
You agree NOT to:
- Use the Service for any illegal purpose
- Attempt to bypass usage limits or security measures
- Use automated tools to scrape or abuse the Service
- Resell or redistribute translations commercially without authorization
- Upload content you don't have rights to translate
- Interfere with or disrupt the Service or its servers
- Impersonate others or misrepresent your affiliation
7. Service Availability
- We strive to maintain high availability but cannot guarantee 100% uptime
- We may perform maintenance that temporarily affects availability
- We are not liable for interruptions beyond our reasonable control
- We may modify or discontinue features with reasonable notice
8. Translation Quality
- Translations are generated by AI and may contain errors
- We do not guarantee 100% accuracy of translations
- Users should review translations before professional use
- We continuously work to improve translation quality
9. Privacy
Your use of SubSync is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Disclaimers
10.1 "As Is" Service
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 No Guarantees
We do not guarantee that:
- The Service will be uninterrupted, secure, or error-free
- Translation quality will meet your specific requirements
- Results will be suitable for any particular purpose
- Defects will be corrected in any specific timeframe
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- APPSPHERE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
- WE ARE NOT LIABLE FOR ANY LOSS OF DATA, CONTENT, OR TRANSLATION FILES
- SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU
12. Indemnification
You agree to indemnify and hold harmless AppSphere LLC from any claims, damages, or expenses arising from:
- Your use of the Service
- Content you upload or translate
- Your violation of these Terms
- Your violation of any third-party rights
13. Termination
13.1 Termination by You
- You may stop using the Service and close your account at any time
- Closing your account does not automatically refund unused credits
13.2 Termination by Us
We may suspend or terminate your access if we believe you have:
- Violated these Terms
- Engaged in fraudulent or abusive behavior
- Uploaded infringing or illegal content
- Failed to pay for services rendered
13.3 Effect of Termination
- Your right to use the Service will immediately cease
- Your content may be deleted after a reasonable period
- Provisions that should survive termination will remain in effect
14. Modifications to Terms
- We may update these Terms from time to time
- We will notify you of material changes via email or through the Service
- Continued use after changes constitutes acceptance of the new Terms
- If you disagree with changes, you should stop using the Service
15. Governing Law and Disputes
15.1 Governing Law
These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles.
15.2 Dispute Resolution
- You agree to first attempt to resolve any dispute informally by contacting us
- If informal resolution fails, disputes shall be resolved through binding arbitration
- Arbitration shall be conducted in Michigan under the rules of the American Arbitration Association
- You waive any right to participate in class action lawsuits or class-wide arbitration
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and AppSphere LLC regarding the Service.
16.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
16.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
16.4 Assignment
You may not assign or transfer these Terms without our consent. We may assign our rights without restriction.
17. Contact Information
If you have questions about these Terms, please contact us:
AppSphere LLC
Email: support@appsphereone.net
By using SubSync, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.